Talk:Vonage

Out-of-the-Box Experience

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They are a joke and very dishonest in how they treat customers. Unified communications across Vonage's private, managed MPLS network ensures quality audio and no dropped calls. To see why, sign up below! As to Vonage's call center, I honestly have no idea why they would publish more info about it - most people don't care, so long as it exists and works. Feedback reverted edits that have been done by several different people over a period of time with no discussion on the talk page. All of the content entered is publicly available information on Vonage offerings, which the page currently has none of. We'll ensure that future edits go through the discussion page first and are as neutral as possible.

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Vonage , asserting a claim under California Business and Professions Code section The plaintiff received 11 unsolicited Email advertisements. Although they were able to be tracked back to a Vonage's marketing agent, each Email contained a different domain name, from which people cannot tell it was sent from Vonage. According to Kleffman, Vonage's use of these multiple domain names reduced the likelihood that Emails were filtered out as spam.

Kleffman asserted that Vonage's use of multiple domain names to bypass spam filters , its failure to use a single domain name in sending its advertisements, and its failure to identify Vonage in the domain name from which the advertisements were sent constituted falsified and misrepresented header information prohibited by section Vonage removed the case to federal court and moved to dismiss the complaint.

The court ruled that the claim failed under the plain language of section Does sending unsolicited commercial Email advertisements from multiple domain names for the purpose of bypassing spam filters constitute falsified, misrepresented, or forged header information under section Vonage argued that header information was not "misrepresented" within the meaning of section Thus, according to Vonage, their Email advertisements, whose header information was fully accurate and traceable, did not violate section Kleffman argued "misrepresented" header information must encompass something in addition to a false statement of fact because section Then, referring to other statutory provisions in the false advertising sections of the Business and Professions Code that prohibited false or misleading advertising, he asserted that the court should construe the term "misrepresent" to give a "misleading" representation or idea.

He stated that this construction fitted in the dictionary meaning of the term "misrepresent" and complied with the legislative history. By constructing this way, according to Kleffman, sending of Email ads with random, varied, garbled and nonsensical nature of the multiple domain names could violate section Just hook it up to your modem and Vonage can access the internet directly. The adapter is the connection between your internet and your land line phone.

When you sign up with Vonage, one is sent to you in the mail. For more information please click on the link for the Vonage Phone Adapter. After Hurricane Maria wreaked havoc throughout Puerto Rico, the government has been struggling to reestablish communication services. In order to help with this problem, one company has offered to deploy high tech balloons.

On the road I see others with armbands holding their smartphone, speaking into the in-line mic in their headphone cord. Unlike previous generations, millennials have grown up with technology at their fingertips. With the huge variety of devices to choose from, why do they like smartphones the most? Here are 5 good reasons smartphones are their prefered device.

Vonage offers a day Money-Back Guarantee "MBG" if you terminate your service within 30 days from the date of your order. Your Order Date is the date you order service or the date Vonage successfully processes your payment, whichever is later. The MBG applies to the first line only and covers the monthly charge, taxes and any shipping or activation fees. Additional lines are not eligible. In addition, not all of the taxes that you paid may be refundable.

If you purchased your adapter from a retail provider, you can return your adapter only to that retailer pursuant to their return policy. Vonage does not refund the price of adapters purchased from retail providers under its Money-Back Guarantee.

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Easy on the wallet Vonage calling plans offer several ways to save. Easy Setup If you have high speed internet service, setting up Vonage is as easy as plugging in the Vonage adapter and a digital phone.

Award Winning Support Vonage is an industry leader in customer satisfaction and customer support. Vonage Home Phone Anywhere awesome! Vonage has a Day Money-Back Guarantee Excellent call quality, tons of calling features, huge savings! Our Vonage Tools and Resources. Log in to your Vonage account. Vonage Plan Comparison Best Value! Vonage Plan Rates Vonage vs. Service Requirements To get the best experience from your Vonage service, you'll need the following items.

A high speed internet connection cable, DSL, or satelite - Vonage does not provide this service. Any phone as long as it's touch-tone.

A Vonage phone adapter, which connects to your high speed internet connection. A web browser to access and modify features within your Vonage account. A qualified Vonage account and plan. We added more than a dozen new independent sources, removed a lot of extraneous and uncited detail, and reorganized things a bit.

We have done our best not to introduce marketing language or spin. There is of course still room for improvement in the article, but is it good enough to remove the "cleanup" tag?

One specific question -- the final four sections could be removed or edited down. Three of them refer only to self-published pages,and the final one goes into a lot of detail about faxing, which might not be a great fit for a general encyclopedia article.

I don't have a strong opinion about whether they should stay or go -- but if removing them makes it more appropriate to remove the tag, maybe we should take them out. Kbrose and other interested editors: It is included below. Please let me know if this is acceptable.

What is up there now is factually flawed; includes information for which third-party sources do not, as far as I can tell, exist; includes information that belongs on the Vonage website, not in this article; and seems not very well written in general.

Vonage offers cloud communications and calling plans for residential customers and businesses, including small and medium-sized businesses, mid-market companies, and enterprises. Vonage offers two unified communications platforms for businesses that integrate communications services, such as video conferencing, voicemail transcription, and desktop sharing, using voice as a platform.

Cloud communications services allow business customers to connect with various business applications and customer relationship management CRM tools through a middleware technology. Residential services provide home phone plans using VoIP voice over internet protocol over a broadband internet connection, such as cable internet service or DSL.

Features for Vonage home phone residential service includes voicemail transcription; calling; caller ID; call waiting; do not disturb; and a network availability feature which forwards all calls to a mobile phone if Internet connectivity is lost.

I would greatly appreciate any help with this section and with improving the article so that the banner can be removed. Edit this page Talk: This is the talk page for discussing improvements to the Vonage article. This is not a forum for general discussion of the article's subject. Put new text under old text. Click here to start a new topic. Ask questions, get answers. Be polite , and welcoming to new users Assume good faith Avoid personal attacks For disputes, seek dispute resolution Article policies.

Here are some tasks awaiting attention: Unassessed company articles Copyedit: Company articles needing attention Infobox: Company articles needing infoboxes Maintain: I have had none of the above problems Harleymcc Harleymcc is right -- try epinions instead of wikipedia for your gripe.

I'm commenting, though, to let you know that you can probably fix problems 1, 2, and possibly 3 by logging in to your account, selecting the 'features' tab on the dashboard and changing the bandwidth from 90 Kbps to Or 30 if necessary. This probably doesn't belong in WikiPedia either, but I figure you're not the first person who'll come here with a complaint, and maybe they'll find the information useful too.

Arcking I strongly believe there should be a section here documenting to some quantitative degree the success customers have with Vonage or the cancellation rate - something that can gauge the actual usefulness of Vonage, and the degree to which Vonage is an actual substitute for POTS, which it claims to be.

Its all in the TOS. And really, the cancellation isn't that big for a service, just think of cell contracts! Wikipedia is here to document what reliable sources have to say about subjects of interest, not conduct research on its own.

The unethical individual who deleted my post is Clearly it's ok to discuss the upside but the truth about some customers like myself who experience problems are deleted.

So much for freedom of speech by the unethical. Discussion is just that, discussion. As a user of the service which is the subject of the article, I have the right to discuss my experience with the service unless the word 'discussion' has recently been redefined.

People come to Wikipedia to learn more about things including services. My right to express my experience in discussion is valid and of benefit to other users or people considering the service. The good and the bad opinions have a right to be discussed in the discussion area. The service is problematic. Only sign up if you feel you can live with the following: The last inquiry I sent was never even responded to. On the phone you have to hold for a LONG time.

By the way, the adjustments to bandwidth did nothing for my service. Chronic dropped calls are the norm and I have Comcast premier cable internet. Voicemail can notify an e-mail address with the phone of the caller and, coincidentally, most cell phones have an e-mail address that can be used to send text messages to them. Voicemail is also accessible online, which allows you to listen to your messages and delete them online.

This also opens the possibility of archiving your voice mails on a computer or CD There's also a capability called SimulRing that will make up to I believe 5 other phones ring when the Vonage line rings. The first to answer gets the call. Overall, though, it's an interesting service with some unusual features that requires a little more thought than a normal phone line to get the most out of.

Nobody cares except you. Well, at least you're consistently inconsistent. Erickson The main article is inconsistent about the number being laid off. Erickson fixed - Lexein In the event that a customer dials prior to the verification becoming complete, the call will usually be routed to a national call center where a customer must supply basic information name, location, nature of the emergency, etc.

I just looked at Vonage. No further details are provided, beyond it being a vonage owned call center. If you have further questions, contact the vonage. I don't think Wikipedia should be an FAQ of all things vonage. I've just learned of this company; their advertizing is: In " okld frtvl ", "okld" is Oakland ; what is "frtvl"? To me, your bringing it up on the vonage talk page serves no purpose.

As to Vonage's call center, I honestly have no idea why they would publish more info about it - most people don't care, so long as it exists and works.

Few companies bother to say where their call centers are located. A quick scan of a few cell phone companies and cable companies show that none of them tell you where their call centers are located either. Seems you're making a big deal about nothing. If you trully want to know, ask them. Discussion pages are only meant to discuss article content. Please refer to WP: Thanks for coming out into the open, although it was not necessary.

If your edits conform to Wikipedia policy to the spirit and letter, refrain from edit wars, discuss here and seek consensus, and accurately annotate your changes before saving, your edits will be quite welcome. There were some big edits undertaken too many at once, really. After this bunch, I promise not to do it again. So I did that. I reluctantly, with nose pinched, moved the MIN-X "history" up the article. This section is almost entirely responsible for this article's categorization as "promotional".

It is also based almost entirely on this single source: Single sourcing is a bad idea, especially if it contains no usable citable sources. Please find verifiable secondary sources for the Vonage PR citations. An article which discusses the essence of the announcement, and contextualizes it or analyzes it, is better than a straight PR link. The title of the article is "Vonage". Try to use other vocabulary words for "Vonage". The article was disorganized due to flurries of news items not integrated, and the article was way behind on business news.

So I've updated the IPO section in a neutral-point-of-view way. Isolated personnel changes read like lists of trivia. There were business reasons for the CEO changes - I've attempted to contextualize some of them.

Citations are the hardest part of Wikipedia editing. We're gathering content for the requests you made, as well as other content we think will help. Definitely have taken note the need for secondary sources, and lots of them-- Sandusky sweeper talk I just corrected my "comment them out" comment above. Would you buy a net phone from this man? Please note I wanted you to add sources, and add the content right back into the article. The sources can include Vonage's website, such as press releases, but we really prefer newspaper, magazine, book, or notable technical articles about the product.

Heck, even Cranky Geeks, or Leo LaPorte discussing it would be fine, since those folks are all notable journalists. The additions I reverted out cited no sources. Citing sources Even a URL to a relevant 3rd party, reliable source would help. We can coach you through making it nicely formatted as an inline citation. If you're unsure about the content you want to add, put it here on the Talk: Vonage page instead of the main page, and we'll discuss it, and mold it into shape.

Let me know feedback: Product Offerings Vonage Mobile application for Facebook: Conflict of interest by posting this in article Talk first. It's well worth it in the long run. Note that not all material suggested here will make it in right away, and may require work similar to the following. In order to avoid WP: CATALOG concerns, I've edited this pretty heavily to remove marketing-speak for neutral tone , to remove redundancy and pricing information, to convert to prose from a list , and to sort by date.

Notice the elements which have been quoted- this is so that Wikipedia isn't making the claims, the sources are. See candidate paragraph below.

Please note that exhaustive lists of products are never permitted, and even short lists aren't allowed if there has been no coverage by reliable sources. These four additions, as a prose paragraph, may be allowed to survive for two reasons: Consider adding a small amount of prose describing the monetary significance, market share changes, costs to investors, stock price changes, etc.

How are they relevant to the company? Also, please continue to seek non-blog WP:

Formerly Vonage Essentials